Abode Photoshop CS3 fix for crash on Save
A quick post to describe a possible solution for fixing an issue I had where Photoshop CS3 kept crashing on trying to Save.
My solution was to delete the mediabrowser preference file, located in your home preferences folder. The path would be: /Users/myhome/Library/Preferences/com.adobe.mediabrowser.plist
Just delete this file and Photoshop will recreate it when you next open it. I also deleted the file com.adobe.Photoshop.plist for good measure, so I don't know which of these files actually cures the issue.
I hope this helps someone who is having the same issues.
***Update***
Hmm... was still having the crashes at times so I reinstalled everything and its working fine now.
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Jump to comment form | comments rssI was having the same issues, and turning off ‘Enable Version Cue’ in the prefs solved it. Looks like my Version Cue is pooched.
Thank you so much for writing this down. All the sudden today, both the open and save commands caused photoshop to crash. This fix solved it.
I deleted both .plist files, restarted, turned off the “enable Version Cue” in the preferences, and restarted again, so I don’t know which part of the fix that did the trick, but that doesn’t matter. Just glad it’s working again!
Hi,
crashes are a problem of the 3.1.0 Version Cue Client:
http://joemaller.com/2007/08/10/fixing-cs3-all-apps-crash-when-saving/
Regards
Jürgen
Turning off “Enable Version Cue” in the File Handling section of Photoshop CS3 preferences was the only thing I did, and it solved the problem immediately.
-Brian-
wow thanks guys i turned off enable Version Cue and it solved the problem.
Turning off Version Cue solved the problem for Photoshop for me but not for Illustrator or InDesign.
I uninstalled, wiped the registry, then reinstalled every option excluding Version Cue Server. Things seem to work fine today.
This is on XP SP2. So far have had no problems on OS X.
.< Thank you !!
Wow, this really got me out of a tight spot! Glad you posted this!
Thanks all very much for posting this. In my case it was Version Cue.
Thank you so much everyone, I was having the same issue on my Intel mac at work, but not my PPC mac at home with CS3, specifically saving any new files the programs would crash. I uninstalled and reinstalled a half dozen times thinking that I had a lemon disk from Adobe. Apparently a Cue* upgrade ousted my ability to work.
*which I never actually use
Just found this tech note after unsuccessfully trying several solutions. This finally worked for me! whew!
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402521&slice...
thanks lot…..its working……………………………;)
THANK YOU! I hate it when people write in all caps, but I’ve been banging my head for hours today, and simply disabling version cue (I also restarted CS3 for good measure) fixed the problem.
Version Cue was the fix for me as well. This is been an ongoing problem for a couple months with CS3 and I have been limping along using Fireworks. However, when dealing with print promotional materials, Fireworks doesn’t handle CMYK.
For others looking for answers, this initially began as a “Save as” problem only when I used a keystroke shortcut (CTRL+Shift+S). Then, it became a general “Save As” problem, which recently became a “Save” problem as well, regardless of whether or not I was using a shortcut. I run XP-Pro. The Adobe forums were no help.
CS3 seems buggy! I’ve had Dreamweaver problems as well.
Twice when saving from Fireworks CS3 back to my server it has crashed my system and the server loosing months of work. This im going to down rank back to CS2 for the time being as latest Adobe Update seems to be causing all types of CS3 Problems.
Switching off Version Cue solved it for me too.
I guess I shouldn't have clicked on that Adobe Updater yesterday.
I am extremely grateful for the help I've received here.
All the best, Derek
Hi,
My problem occur when I try to save a file for the web. Photoshop CS3 crashes. I was able to save for web once, after that it continues to crash. I don't know what to do, would reinstalling it help?
Photoshop crash Fix
as above but went further into prefs and found more and more until it was fixed - OK now
thanks DJ
Photoshop crash Fix
as above but went further into prefs and found more and more until it was fixed - OK now
thanks DJ
Here it is May 10th '08. And, just after I let the updater update all of my CS3 products, Photoshop kept crashing whenever I tried to navigate after using the "Open" command. After turning off Version Cue and deleting .plist files nothing worked. When I down loaded the Adobe Script "FixVCUIFramework" that was referenced above by Colleen December '07, it worked. Why is this still a problem? And, why did I have trouble loading Version Cue CS3 in the first place? This latest Adobe update has cost me more money than the original CS2 Premium package!
Ahh, I have had this problem as well in the past, fixed it with one of the methods above, cool beans guys ^^.
Turning off ‘Enable Version Cue’ worked for me. Thanks, I was i a panic, have a deadline tomorrow . . .
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